Terms of Use

Last updated:12 12, 2024

Our current target customer groups are mainly Chinese and English users. If you use our website, we assume that you can read and understand the following content clearly.

Please read these conditions carefully before using our services. By using our services, you signify your agreement to be bound by these conditions. We offer a wide range of services, and sometimes additional terms may apply, if these Terms of Use are inconsistent with the Service Terms, those Service Terms will control.

We are PARTSEASE CO., LTD., registered address is: Room 1301, Building 1, No. 3, Gutan Avenue, Economic Development Zone, Gaochun District, Nanjing, Jiangsu Province, China.

You are: Anyone who uses our website.

Please read this agreement carefully and save it. If you do not agree with it, you should leave Our Website immediately.

 

  1. Electronic communications

When you use any services or send e-mails to us, you are communicating with us electronically. We will communicate with you electronically in a variety of ways, such as by e-mail, text, push notices or by posting e-mail messages or communications on the website or through the other services. For contractual purposes, you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.

We process personal information for the purposes set out in this Privacy Policy observing legal bases set out in relevant laws and regulations.

  1. Recommendations and personalization

As part of the services, we will recommend features, products, and services, including third part ads that might be of interest to you, identify your preferences, and personalize your experience.

  1. Our contract

If you use our website in any way and make an order on behalf of another person you warrant that you have full authority to do so and you accept personal responsibility for every act of omission by you.

Because we rely on suppliers, we do not guarantee that goods advertised on our website are available. We may change these terms from time to time. The terms that apply to you are those posted here on our website on the day you order goods.

The price of goods may be changed. We will never change a price so as to affect the price charged to you at the time when you buy those goods.

If in the future, you buy goods from us under any arrangement which does not involve your payment via our website; this terms still apply so far as they can be applied.

We do not sell goods in all countries. We may refuse to deliver the goods if you live in a country we do not serve.

  1. Acceptance of your order

You order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason.

If we do not have all of the goods you order in stock, we will offer you alternatives. If this happens you may:

  1. Accept the alternatives we offer;
  2. Cancel all or part of your order.

    5. Price and payment

The price payable for the goods that you order is clearly set out on our website.

All prices are inclusive of legally applicable VAT.

We list availability information for products sold by us on the website including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability.

Please note that unless otherwise stated on the website, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.

Despite our best efforts, a small number of the items in our catalogue may be mispriced. We will verify pricing when processing your order and before we take payment. If we have made a mistake and a product's correct price is higher than the price on the website, we may either contact you before dispatch to request whether you want to buy the product at the correct price or cancel your order. If a product's correct price is lower than our stated price, we will charge the lower amount and send you the product.

Bank charges by the receiving bank on payments to us will be borne by us. All other charges relating to payment in a currency will be borne by you.

About discount codes: We may offer discount codes from time to time. All discount codes refer to the price excluding delivery charges. Such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered and are not transferrable or redeemable for cash. Unless otherwise stated: codes (1) are only available for future new orders placed online; (2) cannot be used retrospectively; and (3) can only be redeemed once per customer. You cannot use more than one discount code per transaction unless we stated otherwise; if we do so, the order in which the codes are to be applied is in our sole discretion.

We reserve the right to reject any discount code if we consider that it is being used in breach of these terms. Discount codes are subject to any additional specific terms and conditions which are specified at the point of issue. We reserve the right to discontinue or otherwise modify any discount codes at any time without prior notice.

  1. Security of your credit card

We take care to make our website safe for you to use.

Card payments are not processed through pages controlled by us. We use one or more online payment service providers who will encrypt your card or bank account details in a secure environment.

If you have asked us to remember your credit card details in readiness for your next purchase, we will securely store your payment details on our systems. These details will be fully encrypted and only used to process other transactions which you have initiated.

  1. Cancellation

All information about our goods is not in this document, but in our marketing materials, either in the form of our website or in physical copies. The following rules apply to cancellation of your order:

  1. If you have placed an order and we have not completed confirmation of the order, you may cancel the order at any time without giving a reason.
  2. If you have already placed an order and we have completed the confirmation of the order, you can contact us through the post-sale method to negotiate the cancellation of the order.

Exceptions to the right of cancellation:

 The right of cancellation does not apply to:

  • the delivery of products which are not suitable for return due to health protection or hygienic reasons if unsealed by you after delivery, or which are, after delivery, inseparably mixed with other items;
  • the delivery of sealed audio or video recordings or of sealed software if unsealed by you after delivery;
  • the supply of goods made to your specifications or clearly personalized;
  • a service, if you have agreed to receive the service from us at the time of placing the order and we have already started to provide the service.

In any of the above scenarios, if a refund is involved, we will refund your payment within 21 days or a period mutually agreed upon, after deducting the necessary processing fee.

     8. Liability for subsequent defects

We will repair or replace goods which show a defect. If you claim that the item is defective, the following conditions need to be met:

  1. Defects caused by transportation need to be reported to us on the day of receipt; quality problems with the goods need to be reported to us within the warranty period(which is limited to 12 months from transfer of ownership to you);
  2. The defect results only from faulty design,manufacture or transportation;

We will come to you to detect the defect you claim, if we agree that we are liable, we will negotiate with you the following options: return the goods for a refund, free repair or replacement:

  • In the event of a return for a refund, we will refund the purchase price of the goodsand the cost of delivery, and the return shipping will be borne by us on a collect basis;  
  • If both parties agree to repair or replace the goods, we will send someone to repair the goods free of charge or inform you of the timefor the replacement.

If we repair or replace the goods, you have no additional claim against us for the defect under this agreement, statute or common law.

     9. Delivery and pick up

Goods will be delivered after you place your order and payment is made, and we will communicate with you to confirm the delivery time and expected arrival time..

Deliveries will be made by the carrier to the address stipulated in your order. You must ensure that the address you give us is full and correct and someone is present to accept the delivery.

If the delivery is delayed due to force majeure, we will inform you in advance. We shall not be liable to you for late delivery due to force majeure.

We may deliver the goods in instalments if they are not all available at the same time for delivery.

All goods must be signed for on delivery by an adult. If no one of that age is at the address when the delivery is attempted the goods may be retained by the driver. When your goods arrive, it is important that you check immediately the condition and quantity. If your goods have been damaged in transit, you must refuse the delivery and immediately contact us so that we may dispatch a replacement quickly and minimize your inconvenience.

Signing "Unchecked", "Not Checked" or similar is not acceptable.

The goods will be sent by means of transportation confirmed by both parties. We will send you a message by email to tell you when we have dispatched your order.

If we agree with you to deliver on a particular day or at a particular time, we will do our best to comply. But no time given is to be treated as contractual. So, we are not liable to you for any expense or inconvenience you incur on account of delayed delivery or non-delivery.

Some goods are so large and heavy that delivery times may be slightly longer. In this case, approximate delivery dates will be given when you place your order.

Time for delivery specified on the order, if any, is an estimate only and time shall not be of the essence. If the goods cannot be delivered because you have not complied with this contract (e.g., giving us the wrong delivery address or not contacting the courier to arrange re-delivery after an unsuccessful delivery attempt) and are sent back to us, you must pay us the amount of any resulting courier or warehouse fees that we have to pay other people. We can insist that such costs be paid before we arrange re-delivery and/or add them to any future order you make and/or to deduct them from any refund (to the extent legally allowed).

    10. Goods refund and return

If you return any goods to us for any reason(other than cancellation of an order in accordance with the rules), one of the following conditions must be met: 

  • Refunds for the return of defective goods according to Article 8 of this Agreement. In this context, please enclose a note clearly stating the fault and when it occurred.
  • Returns for refund with our consent. Subject to this, the goods you return need to meet the criteria that the goods we receive need to be in a condition in which we can re-sell them at a full price, i.e. in new condition, with tags and packaging intact. When we receive the goods and confirm that they are correct, we will refund the negotiated amount to you.

You are required to follow our return and refund process:

  • Before you return the goods to us, please re-read the instructions carefully and check that you have assembled the item correctly and complied with all requirementsrelating to power supplies, plugs and sockets.
  • You must notify us that you wish to return the goods, specifying exactly which goods and when they were purchased, and providing details of any defects in the goods or other reasons for returning them. We will then issue a Return Notice. If you send us the goods without a Return Notice, we may not be able to obtain sufficient information to deal with your complaints.
  • You are required to fully inform us of thereturned products, the time, and logistical information. We are unable to issue a refund unless we know who sent them 

     11. Disclaimers

All implied conditions, warranties and terms are excluded from this agreement. If in any jurisdiction an implied condition, warrant or term cannot be excluded, then this sub paragraph shall be deemed to be reduced in effect, only to the extent necessary to release that specific condition, warranty or term.

We make no representation or warranty for:

  • any implied warranty or condition as to merchantability or fitness of the goods for a particular purpose;
  • the adequacy or appropriateness of the goods for your purpose.

We claim no expert knowledge in any subject. We disclaim any obligation or liability to you arising directly or indirectly from information you take from our website.

We shall not be liable to you for any loss or expense which is:

  • indirect or consequential loss; or
  • economic loss or other loss of turnover, profits, business or goodwill, even if such loss was reasonably foreseeable or we knew you might incur it.

This paragraph (and any other paragraph which excludes or restricts our liability) applies to our directors, officers, employees, subcontractors, agents and affiliated companies as well as to us.

    12. Applicable law

By using our service and provided that such services are provided directly by PARTSEASE CO., LTD., you agree that the laws of People's Republic of China will govern these Terms of Use and any dispute that may arise between you and our company.

The legal relationship between you and any other legal entity shall be subject to foreign law and jurisdiction as determined by the respective law or the applicable Terms of Use.

    13. Your account with us

You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the goods.

If you use our website, you are responsible for maintaining the confidentiality of your account and password and for preventing any unauthorized person from using your account.

You agree to accept responsibility for all activities that occur under your account or password. You should tell us immediately if you believe some person has accessed your account without your authority and also log in to your account and change your password.

    14. Restrictions on what you may post to our website

You agree that you will not use or allow anyone else to use our website to post content which is or may:

  • be malicious or defamatory;
  • consist in commercial audio, video or music files;
  • be illegal, obscene, offensive, threatening or violent;
  • be sexually explicit or pornographic;
  • be likely to deceive any person or be used to impersonate any person, or to misrepresent your identity, age or affiliation with any person;
  • give the impression that it emanates from us or that you are connected with us or that we have endorsed you or your business;
  • solicit passwords or personal information from anyone;
  • be used to sell any goods or services or for any other commercial use;
  • include anything other than words (i.e., you will not include any symbols or photographs) except for a photograph of yourself in your profile in such place as we designate;
  • link to any of the material specified above, in this paragraph.
  • send age-inappropriate communications or content.

    15. How we handle your content

Our Privacy Policy is precise, which is at [Privacy Policy URL].

If you post content to any public area of our website it becomes available in the public domain. We have no control over who sees it or what anyone does with it.

Even if access to your text is behind a user registration it remains effectively in the public domain because someone has only to register and log in, to access it. You should therefore avoid posting unnecessary confidential information.

You now irrevocably authorize us to publish feedback, comments and ratings about your activity through our website, even though it may be defamatory or critical.

Posting content of any sort does not change your ownership of the copyright in it. We have no claim over it and we will not protect your rights for you.

You understand that you are personally responsible for your breach of someone else’s intellectual property rights, defamation, or any law, which may occur as a result of any content having been posted by you.

You accept all risk and responsibility for determining whether any content is in the public domain and not confidential.

Please notify us of any security breach or unauthorized use of your account.

    16. Security of our website

If you violate our website policies, we shall take legal action against you.

You now agree that you will not, and will not allow any other person to:

  • modify, copy, or cause damage or unintended effect to any portion of our website, or any software used within it.
  • link to our website in any way that would cause the appearance or presentation of our website to be different from what would be seen by a user who accessed our website by typing the URL into a standard browser;
  • download any part of our website, without our express written consent;
  • collect or use any product listings, descriptions, or prices, without our express written consent;
  • collect or use any information obtained from or about our website or the content except as intended by this agreement;
  • aggregate, copy or duplicate in any manner any of the content or information available from our website, other than as permitted by this agreement or as is reasonably necessary for your use of our website;
  • share with a third party any login credentials to our website.

Despite the above terms, we now grant a license to you to:

  • create a hyperlink to our website for the purpose of promoting an interest common to both of us. You can do this without specific permission. This license is conditional upon you’re not portraying us or any product or service in a false, misleading, derogatory, or otherwise offensive manner. You may not use any logo or other proprietary graphic or trademark of ours as part of the link without our express written consent.
  • you may copy the text of any page for your personal use in connection with the purpose of our website.

    17. Indemnity

You agree to indemnify us against all costs, claims and expense arising directly or indirectly from:

  • your failure to comply with the law of any country;
  • your breach of this agreement;
  • any act, neglect or default by any agent, employee, licensee or customer of yours;
  • a contractual claim arising from your use of the goods;
  • a breach of the intellectual property rights of any person.

    18. Intellectual Property

We will defend the intellectual property rights in connection with our goods and our website, including copyright in the content whether provided by us or by any other content provider (including copyright in: text, graphics, logos, icons, images, audio clips, digital downloads, data, and software).

Except as set out below, you may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the content, in whole or in part.

You may not use our name or logos or trademarks or any other content on any website of yours or that of any other person.

Subject to the other terms of this agreement, you may download or copy content only for your own personal use, provided that you maintain all copyright and other notices contained in it. You may not store electronically any significant portion of any content.

    19. Dispute resolution

The following terms apply in the event of a dispute between the parties:

If you are not happy with our services or have any complaint then you must tell us by reaching out to our Customer Service.

We hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.

   20. Children

We do not sell products for purchase by children. If you are under the age of legal majority, you may use our services only with the involvement of a parent or guardian.

    21. Miscellaneous matters

When we communicate with you by email. You agree that email communications are contractually binding in the same way as properly signed and dated paper sent by post.

Where we provide goods or services without specific charge to you, then it (or they) is deemed to be provided free of charge, and not to be associated with any other goods for which a charge is made. Accordingly, there is neither contractual nor other obligation upon us in respect of those goods or that service.

If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.

The rights and obligations of the parties set out in this agreement shall pass to any permitted successor in title.

No failure or delay by any party to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future.

Any communication to be served on either party by the other shall be delivered by hand or sent by first class post, recorded delivery or by e-mail. It shall be deemed to have been delivered:

  • if delivered by hand: on the day of delivery;
  • if sent by post to the correct address: within 72 hours of posting;

So far as the law applies, and unless otherwise stated, this agreement does not give any right to any third party.

Neither party shall be liable for any failure or delay in performance of this agreement which is caused by circumstances beyond his reasonable control, including any labor dispute between a party and its employees.

The validity, interpretation and performance of this agreement shall be governed by the laws of People's Republic of China and you agree that any dispute arising from it shall be subject to arbitration only at Shanghai International Arbitration Center (SHIAC).